Our tour of Heart of Italy was beyond expectations. Our guide Cristina Pernechele was the Best! Professional, Knowledgeable, Caring, Friendly, Fun, Funny, Patient and Energetic. The local day guides were also excellent. The tour was very organized and flexible. We had to flip our Coliseum and Vatican days due to a Papal event. No problem. Our guides got it done. We never waited in the long lines that Non-tour groups did. We estimated this saved us 10 hours! The hotels and meals were top notch. The bus and rides were 1st class. Clean and comfortable. A nice break from walking. Our fellow group members were very compatible and fun. Tips? All you need are in the Rick Steves website, books, and videos. Would we go again? Absolutely! Matter of fact we're signed up for 7 days in London this fall. Thank you Rick Steves and Staff! See you soon. "Just Around the Corner"